Wordwatch

After the acquisition

Investigate across both businesses from one place

Regulator requests and conduct allegations don't wait for the integration to finish. Wordwatch brings the acquired business's voice and e-comms records into one archive with yours, in original format with holds intact, so you search both businesses and run investigations from one place.

Interactions - Search & ReplayDate & Time RangeStart DateUsersBusinessStart Date / TimeDurationYour business27/10/2026 09:1403:42Acquired business27/10/2026 09:1805:16Your business27/10/2026 09:2302:08Acquired business27/10/2026 09:3104:55

What Wordwatch gives you

Search both businesses' communications records from one place

One search covers every channel from both businesses, even legacy systems

Investigate up to 4x faster whilst still reviewing every interaction

Replace dip testing with full transcription where required, so nothing goes unchecked

Feed surveillance one clean data set

Get trustworthy AI and downstream results from unchanged, complete data sets

Catch conduct issues before they escalate into regulatory events

Flag conduct risk across all data sources and surface high-risk interactions automatically

Resolve cases and requests up to 10x faster by getting straight to the issue

Generate AI summaries, actions and conversation minutes

Avoid fines with verifiable, regulator-ready records

Preserve original record formats with full metadata and chain of custody

Talk to us

Tell us what you've inherited and we'll show you how investigations work across both businesses from one place.